Privacy Policy
ABOUT THIS PRIVACY POLICY
This Privacy and Security Statement applies to the Express Catering online store web site.
The purpose of this statement is to let users of this web site know what information is collected about them, how this information may be used and if it is disclosed.
Personal information collected by Express Catering is treated as confidential. Personal information is information relating to an individual whose identity is apparent, or can be reasonably ascertained, from the information or opinion provided.
We recognise that your privacy is important to you. We know that providing Personal Information is an act of trust and we take that seriously.
INFORMATION COLLECTED
Express Catering does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, unless you choose to provide such information.
If you decide to place an order, your personal information will be collected when you create an account.
Your Personal Information is never shared outside of these conditions without your permission.
COOKIES
A cookie is a piece of information that an Internet web site sends to your browser when you access information at that site. Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). This web site does not use persistent cookies. Upon closing your browser the session cookie set by this web site is destroyed and no personal information is maintained which might identify you should you visit our web site at a later date.
MICROSOFT CLARITY
Wine & Dine'm partners with Microsoft Clarity and Microsoft Advertising to understand how customers use and interact with Express Catering, our online ordering platform. We use behavioural metrics, heatmaps, and session replay to help us improve site navigation, streamline the ordering and checkout experience, and better understand how customers browse our breakfast, lunch, platter, and beverage menus.
This data is captured using first- and third-party cookies and other tracking technologies, and helps us understand which products, menus, and features are most popular, as well as general patterns of on-site activity. We also use this information for site optimisation, fraud and security purposes, and to inform our advertising.
Microsoft Clarity automatically masks personal information in session replays. Fields such as names, email addresses, phone numbers, delivery addresses, and payment/card details entered when creating an account, checking out, or placing an order are hidden and not captured as readable text or images.
For more information about how Microsoft collects and uses this data, please visit the Microsoft Privacy Statement.
ACCESS TO INFORMATION COLLECTED
We will, at your request, provide you with access to any information which we have collected about you through this website. To gain access to this information you should contact us. If you believe any information is inaccurate, incomplete or out of date, please contact us.
SECURITY OF INFORMATION
Express Catering strictly protects the security of your Personal Information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Inside the company, data is stored in password-controlled servers with limited access. Unfortunately, no data transmission over the Internet can be guaranteed as secure. However, Express Catering currently implement encryption, firewalls, restricted physical access and restricted staff access to ensure data is maintained in a secure environment.
CONTACT US
To contact us on privacy matters, please e-mail us at [email protected].
